FAQ
Service FAQ. Direct answers.
Direct answers organized by topic. If your question is not here, reach out and we will reply in business hours.
Common questions
AllPricingSetup
How fast does the VA start? +
Inside 48 hours from your first call. NDA signed, access set, first task shipped.
Will I get the same VA every week? +
Is my information private? +
9 direct answers
Organized by topic
Pricing and plans
How much does a virtual assistant cost? #
Plans start from $299 a month. Exact pricing depends on the service pillar and scope, and is shared on a quick 20-minute discovery call. All plans are month-to-month with no long contract and no exit fee.
Can I change my plan or pause it? #
Yes. Plans are month-to-month. You can upgrade, downgrade, or pause with notice. No long contract and no exit fee.
Onboarding and timeline
How fast can a virtual assistant start working with me? #
Most clients are matched and kicked off inside 48 hours of the first call. We confirm scope, share a short onboarding doc, and get your VA inside your tools the same week.
What happens in week one? #
Discovery call, NDA, match, least-privilege access inside your tools, first task shipped by Day 4, weekly summary by Day 5.
Security and confidentiality
Is my information private? #
Yes. NDA is signed before any access is given. Access is given through your own tools using least-privilege roles. You can revoke access at any time.
Will I get the same dedicated VA each week? #
Yes. You work with the same dedicated VA every week. One person learns your tools, your tone, and your process. Not a rotating pool, not a marketplace.
Tools and scope
What tools do your VAs work in? #
Your VA works inside your tools, not ours. Common stacks include Gmail, Google Workspace, Outlook, Slack, ClickUp, Asana, Trello, HubSpot, Pipedrive, Notion, WordPress, Shopify, Meta Ads, Google Ads, Canva, and most CRMs.
Where do you work? #
We are US-first with all major metros covered. We also serve clients worldwide on request. Your VA is matched to your time zone regardless of location. Major US markets include New York City, Los Angeles, Chicago, Houston, Phoenix, San Francisco, San Diego, Austin, Seattle, Denver, Dallas, Atlanta, Boston, Miami, Washington D.C., Orlando, Las Vegas, Nashville, and Charlotte.
Coverage and reliability
What happens if my VA is out sick or on leave? #
You get a trained backup VA for the period. Your tools, your process, and your active tasks are documented so coverage stays clean.
Still have questions
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One trained person. Inside your tools. Same every week. From first call to working VA in 48 hours.
Live in 48 hours
NDA before access
From $299 / month
No contract